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Home>Knowledge Base>Email Support>Fix for Contacts not showing in Outlook 2003
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Article ID31
Created On5/29/2008
Modified5/29/2008

Fix for Contacts not showing in Outlook 2003

Use the following steps to repair your contacts:

  1. click Tools then Email Accounts
  2. click on "View or change existing directories or address books" option.
  3. click "Next".
  4. click on "Add" button then "Additional Address Books" option.
  5. click "Next".
  6. click on the "Outlook Address Book" option.
  7. click "Next".
  8. click on "Finish" button.
  9. click on the "Contacts" tab
  10. right-click on the "Contacts" option on the left-hand side (under "My Contacts").
  11. click on the "Properties" option - see multi-tabbed dialog.
  12. click on the "Outlook Address Book" tab.
  13. ensure that the "Show this folder as an e-mail address book" option is selected.
  14. click OK.

Your Contacts database should now be active as an e-mail address book.